Frequently Asked Questions
How long will it take to receive my order?
How long will it take to receive my order?
Orders are typically processed within 1–2 business days.
Estimated delivery times are:
- Standard U.S. Shipping: 4–7 business days
- Expedited U.S. Shipping: 3–5 business days
- International Shipping: 5–15 business days
Please note that delivery times are estimates and may vary due to carrier operations, weather conditions, or customs clearance for international shipments.
Do you ship internationally?
Do you ship internationally?
Yes. RichFire® ships to many international destinations.
Shipping time and cost may vary depending on the destination country, customs process, and local delivery service.
How can I track my order?
How can I track my order?
After your order is dispatched, we will send you a tracking number.
You can use this number to check the latest shipping status through the carrier’s tracking page.
What happens if my package is lost or delayed?
What happens if my package is lost or delayed?
If your package is delayed or appears to be lost, please contact our support team with your order number and tracking information.
We will help check the shipment status and work with the carrier to find a solution.
Do you ship on weekends or holidays?
Do you ship on weekends or holidays?
Orders are processed and shipped on business days.
Orders placed on weekends or holidays will usually be handled on the next business day.
