Frequently Asked Questions - Richfire® Official Store Tactical Flashlight Weapon Light Seller

Frequently Asked Questions

1. What types of flashlights do you sell?

Richfire specializes in a wide range of LED flashlights, including everyday carry lights, mountable lights, rechargeable lights, and high-lumen lights for outdoor and professional use.

2. What’s the product compatibility?

All of our gun light series fit most full-size and compact handguns, as well as any model with a standard Picatinny rail. The included tool allows for easy and secure mounting adjustments. Verified installation includes:

Glock: 17, 17L, 19, 19X, 20, 21, 22, 23, 24, 29, 30, 34, 35, 36, 37, 38, 40, 41, 44, 45 — all Glock models with a rail
Taurus: G2, G2c, G3, G3c, PT111, TH9, TH40, TX22, PT92, PT845
Smith & Wesson: All full-size and compact M&P and M&P M2.0 9mm and .45 models, M&P 10mm, SD9, SD40, SD9VE, SD40VE, 9 and .380 Shield EZ
Beretta: APX (full-size), PX4 Storm (full-size), 92X (full-size and compact), 92 FS Compact, 96A1, M9A1, M9A3, M9A4
Sig Sauer: P220, P226, P229, SP2022, P320 (M17, M18, Nitron Compact, Nitron Full-size, X-Carry, XFive Legion, XFull), Mosquito (also known as GSG Firefly)
Walther: Creed, all PDP models (4″ and 4.5″ barrels), all PPQ models (22, 45, M1, M2, Navy SD, Q4, Q5), CCP, PK380
Ruger: Security-9, 9E, SR9, SR40, SR45, American Duty, Mark IV Tactical, 57
Springfield Armory: All XD, XD-M, and Elite models with 3.8″ or longer barrels; Hellcat Pro
CZ: P-01, P-07, P-09, P-10 (C, F, SC), 75 SP-01, AccuShadow 2
FN: FN 509, FNP-9, FNS (9, 9C, 40, 40C), FNX (9, 40, 45), Five-seveN
Canik: METE (SFX, SFT), TP9DA, TP9 Elite Combat, TP9 Elite SC, TP9SF, TP9SFx, TP95 (A, F, Fx, F Elite)
Kel-Tec: P50, PMR-30, CP33
HK: HK45, P30, P2000, VP9, VP9 Tactical
Sar USA: Sar 9, Sar 9 SP, K2 45
Remington: RP9, RP4
Mossberg: MC2c
Stoeger: STR-9
Tisas: Zigana PX-9
Arex Defense: Rex Alpha, Rex Zero 1, Delta Gen.2 L
Grand Power: K100, K22S, LP380, P1, P380, Q1, Q100, X-Calibur, ROXOR
Steyr Arms: L9-A1, M9-A1
IWI: Masada
Zastava: EZ9, EZ40
Staccato: C, C2, P, XC, XL

3. Do your products come with a warranty?

Yes! All Richfire flashlights come with a 1-year limited warranty covering manufacturing defects and product malfunctions under normal use.

4. How long does shipping take?

Orders are typically processed within 1–2 business days. Standard shipping takes 4–10 days, Expedited Shipping: 3–7 days, depending on your location.

5. Do you ship internationally?

Yes, we offer worldwide shipping to most countries. Shipping fees and delivery times vary depending on your region.

6. What is your return policy?

We accept returns within 30 days of delivery. Products must be unused and in original packaging. Please contact our support team at info@singpadtech.com for return instructions.

7. How do I track my order?

Once your order ships, you’ll receive an email with a tracking number and a link to track the shipment in real time. Also, you could check by logging in with your account.

8. Are your flashlights waterproof?

Yes, most Richfire flashlights are rated IPX6 or higher, meaning they can withstand splashes and light rain. Please check individual product pages for specific ratings.

9. What batteries do your lights use?

Our lights use CR123A, 18650, or 21700 lithium batteries, depending on the model. Each product page lists battery compatibility and whether batteries are included.

10. Do you offer bulk or wholesale pricing?

Yes! For business or distributor inquiries, please contact us at info@singpadtech.com for custom quotes and bulk order options.

11. How do I contact customer service?

You can reach us via email at info@singpadtech.com or use the contact form on our website. We typically respond within 24 hours on business days.

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